(615) 674-0217
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5.0 stars | 8 reviews
Warranties
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Nashville Painting Company|475 Metroplex Drive, 104, Nashville, TN 37211|(615) 674-0217

Other Contract Terms & Conditions:

Owner will not interfere with, or permit others to interfere with, stop, hinder, or delay completion of the work of this contract. Owner agrees to bring all issues pertaining to Nashville Painting Company’s performance of the work of this contract to the attention of the Nashville Painting Company project superintendent, and not to any subcontractor, labor or materialmen furnishing labor, services or materials.

Owner may terminate this contract only for cause if Nashville Painting Company (a) repeatedly refuses or fails to supply enough properly skilled workers or proper materials; (b) repeatedly disregards laws; ordinances; or rules, regulations, or orders, of a public authority having jurisdiction; or (c) is otherwise guilty of substantial breach of its obligations under this contract.  When Owner seeks to terminate this contract for cause, Owner shall give Nashville Painting Company at least seven (7) days’ written notice of the reason for termination and shall provide Nashville Painting Company a reasonable opportunity to cure the claimed breach.  In the event Nashville Painting Company fails to cure such claimed breach, conditioned upon payment to Nashville Painting Company for that portion of the work completed and all costs incurred by Nashville Painting Company due to such termination, including costs attributable to termination of subcontracts or materials orders, Owner may (y) take possession of the site and of all materials thereon owned by Nashville Painting Company, and (z) finish the work of this contract by whatever reasonable method Owner elects. 

Owner shall pay as a late charge an amount equal to five percent (5%) of any payment which is not paid within five (5) days after when due in order to compensate Nashville Painting Company for the additional expense of handling such a delinquent payment.  If Owner fails to pay when due any amount due to Nashville Painting Company within five (5) days  when due Owner shall be in default.  In the event of a default, the amounts due shall bear interest at the rate of one and one-half percent (1.5%) per annum from the original due date until paid, and Nashville Painting Company, at its option and without demand or notice of any kind, may exercise any and all rights and remedies provided for or allowed by law or in equity.  In addition, Owner shall pay all lien costs and other costs of collection, including fifteen percent (15%) of the principal and interest due as attorney's fees, if all or any portion of the amount owed is collected by or through an attorney-at-law.

 

Peace of Mind With Every Project

Limited Three-Year Warranty

Nashville Painting Company (NPC) understands how important it is to protect your home. We’re here to help you protect what matters. Five-, seven, and 10-year options are available too. (If interested, please speak with your sales representative on these prior to booking your project).

Subject to the limitations set forth below, for a period of 36 months from the date of completion of the work described on the front of this contract, Nashville Painting Company, named on the front of this contract (the “Contractor”), will repair peeling, blistering, or chipping paint if deemed to be resulting from defective workmanship.

This Limited Warranty Does Not Cover:

  • Any work where the Contractor did not supply the paint or other materials. Any work which was not performed by the Contractor. Varnished surfaces. Surfaces made of or containing metal. The cost of paint required to perform the repairs. Repairs to horizontal surfaces or any surface that, by virtue of its design, permits moisture to collect. Surfaces include, but are not limited to, decks, railings, stairs, porches, roofs, and wood gutters.

  • Exact paint match as environmental conditions will affect the color and finish of all paints over time. Any carpentry repairs where “Bondo” or any other cosmetic masking agent was agreed upon by the customer and used as an alternative to board replacement. Any repairs which are necessitated as a result of a defect in the paint regardless of whether the paint was supplied by the Contractor or the customer.

  • Bleeding caused by knots, rust, or cedar. Cracks in drywall, plaster, or wood. Peeling, blistering, or chipping where they are caused by: mill-glazing from smooth cedar, ordinary wear and tear, abnormal use or misuse, peeling of layers of paint existing prior to the work performed by the Contractor, structural defects, settling or movement, moisture content of the substrate, abrasion, mechanical damage, abrasive cleaning, abuse, failure or delamination of underlying substrate, or damage resulting from use of chemicals or cleaning agents or exposure to harmful solids, liquids, or gasses, damage or defects caused in whole or in part by reason of fire, explosion, flood, acts of God, extreme weather conditions, misuse, alterations, abuse, vandalism, negligence, any form of staining, watermarks or mildew accumulation, or any other similar causes beyond the control of the Contractor. Any wood rot that is not part of the contract.

Repairs under this limited warranty will be performed only on the specific areas where peeling, blistering, or chipping has occurred and only to the level of surface preparation described in the preparation section of this Contract. There is no guarantee on timeline of warranty repairs as they are served in a first come first serve basis. Generally speaking most warranty repairs will be serviced inside of 30 days of receipt of claim. To submit your claim, please complete the following online form: https://www.nashvillepaintingcompany.com/warranties#contact-form

For This Warranty to Be Valid, You Must:

  • Pay the full contract price (jobs completed at a discounted rate for any reason or that carry an outstanding balance are not eligible for warranty work of any form). Retain a copy of the original contract. 
  • Retain a copy of your canceled check or other evidence of payment in full. 
  • Pay for all materials used to perform the repairs. 
  • Make the property accessible to the Contractor or his employees to perform repairs. 

Pay the full contract price (jobs completed at a discounted rate for any reason or that carry an outstanding balance are not eligible for warranty work of any form). Retain a copy of the original contract. Retain a copy of your canceled check or other evidence of payment in full. Pay for all materials used to perform the repairs. Make the property accessible to the Contractor or his employees to perform repairs.

THIS LIMITED WARRANTY IS THE ONLY EXPRESS WARRANTY MADE BY THE CONTRACTOR AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. THIS WARRANTY COVERS ONLY THOSE SERVICES PROVIDED BY THE CONTRACTOR TO THE ORIGINAL PURCHASER NAMED ON THE FRONT OF THIS CONTRACT. IN NO EVENT SHALL THE CONTRACTOR BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR DAMAGES IN EXCESS OF THE ORIGINAL CONTRACT PRICE.

THIS WARRANTY MAY NOT BE ALTERED OR EXTENDED FOR ANY PURPOSE UNLESS DONE SO IN WRITING IN A DOCUMENT EXECUTED BY ALL PARTIES TO THIS CONTRACT.

This warranty gives you specific legal rights. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

For warranty work, please schedule an inspection.


Manufacturers' Warranties

Find copies of manufacturer warranties from our product vendors below. Customers must contact the manufacturer directly to validate their warranty.

Warranty Claims

If your project was completed under 1 year ago, please contact our office for further assistance.

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